Quick answer: A property manager should hire a commercial cleaning company that provides a written scope for common areas, restrooms and vacant suites, a fixed visit schedule, proof of insurance, and one point of contact for tenant requests. Compare the scope and the schedule before you compare price.
Cleaning a multi-tenant building is different from cleaning one office. Several tenants share lobbies, restrooms and corridors, and complaints reach the property manager first. This guide lists what to define before you sign.
What areas does a property manager need cleaned?
Most managers split the work into three groups: common areas such as lobbies, corridors, elevators and shared restrooms; tenant suites cleaned under each lease; and vacant units that need turnover cleaning before a new tenant moves in. Put each group in the scope with its own schedule, because they rarely need the same frequency.
How often should common areas be cleaned?
Restrooms and lobbies in busy buildings are usually serviced on every working day, while upper corridors and stairwells may need fewer visits. The right number depends on foot traffic. See how often an office should be cleaned for a simple way to set frequency by space.
What should the cleaning contract include?
Ask for a written scope listing rooms, tasks, frequency and exclusions, the supplies who provides, how missed visits are corrected, and how either side can end the agreement. Our guides on what to include in a janitorial scope of work and how to compare janitorial quotes explain each line.
What insurance should a cleaning company carry?
Property managers usually ask for a certificate of insurance before work starts, and many leases require it. Janitor Pros Cleaning Service is insured and bonded. Request the certificate from any company you consider and confirm the coverage meets your building requirements.
How do tenant complaints get handled?
Agree on one contact person and one way to report problems, so tenants do not call several people. Ask how quickly a company responds. At Janitor Pros you can call +1 310-906-9097 between 7 AM and 10 PM every day, and quote requests receive a reply within 30 minutes during the daytime.
Can one company clean several properties?
Yes, if the company serves each location. Janitor Pros serves Long Beach, Los Angeles, Santa Ana, Anaheim, Garden Grove, Huntington Beach, Torrance, Lakewood, Westminster, Cerritos, Irvine, Orange, Buena Park, Cypress, La Mirada, Downey, San Pedro, Redondo Beach, Rolling Hills and Anaheim Hills. See the service areas page. We clean commercial properties only, with recurring contracts starting at $500 per month, and we do not clean homes.
Get a quote for your building
Tell us the property type, size and the areas you need cleaned through the contact page, or read about our commercial cleaning services.